All Sales are Final

Every purchase helps support our mission and keeps quality secondhand items out of landfills. Because of the unique nature of our items, all sales are final and we do not offer refunds or exchanges.

We kindly encourage you to inspect items carefully before purchasing. Our team is always happy to help with advice, function checks, or any questions you may have!

Thank you for your understanding and for helping to make Smart a sustainable, community-centered shopping experience.

Holding Items

We’re happy to hold items for you, with just one small step!

To make it fair for all our shoppers and to keep things running smoothly, we only hold items once payment has been received, either in-store or via invoice.

Once paid, we’ll securely hold your item for 30 days so you can pick it up at your convenience.

Need us to send an invoice? Just ask — we’re happy to help!

How to Buy from Us Online (Sort of!)

We don’t have an online store — but you can still shop with us from home!

When you see something you love on our social media:

• Call the store to claim the item!

• We’ll send you an invoice for secure payment via email or text.

• Once paid, we’ll hold the item for pickup for 30 days (or chat with you about shipping options, if available).

Items are sold on a first come, first served basis — and they go fast! Your item is officially yours once payment is received.

Store Hours for Purchases

To keep things fair and simple, purchases can only be made during our regular store hours (Monday - Friday from 10 AM - 5 PM, Saturday - Sunday from 10 AM - 6 PM).

If you see something online you’d like to snag, just give us a call during store hours and we’ll be happy to send you an invoice!

This way, everyone has the same chance to shop our treasures — whether in person or over the phone!

Thanks so much for shopping small and secondhand with Smart Art + Craft Supplies!